Our product · AI SaaS
SmartAgent AI
An AI customer-support agent that answers, books and hands over — on every channel.
- Type
- Our own SaaS product
- Our role
- Product, design, AI, engineering, operations
- Channels
- Website, WhatsApp, Messenger, Instagram, Telegram, Discord, email
- Status
- Live, with public subscription plans
The problem
What needed solving
Businesses that depend on enquiries — property agencies, online stores, clinics, professional services — receive questions at all hours and across many channels. Routine questions take staff time, and messages sent out of hours often wait until the next working day.
Generic chatbots follow rigid scripts or make things up. Businesses need an assistant that answers from their own information, admits when it doesn't know, and brings a person in at the right moment.
Our approach
What we built
We built SmartAgent as a multi-tenant SaaS: each business trains its agent on its own documents, FAQs or website, connects the channels it uses, and controls how and when conversations are handed to staff.
Answers are grounded in the business's knowledge base. When the agent can't answer, it captures the visitor's details and hands over instead of guessing. The same agent can book meetings, handle voice notes and draft email replies for approval.
- Knowledge base from documents, FAQs or a website crawl
- One agent across seven channels
- Meeting booking with calendar integration
- Lead capture organised by channel
- Live handoff to a person, and back
- Voice message transcription and replies
- AI-drafted email replies with approval
- Knowledge-gap reports and an internal team chatbot
Inside the product
Real screens from the live product
Launch visuals
How we introduced it
From SmartAgent's launch campaign, designed by our team.
Technology & results
How it's built, and what it delivers
Technology
- Next.js
- Vercel
- Language models grounded in each business's knowledge base
- WhatsApp, Messenger, Instagram, Telegram & Discord integrations
Related services
- channels from one agent
- 7
- public subscription plans
- 3
- starting price per month
- $50
Figures from SmartAgent's public website.
More work
Other projects
- MJ Collection HubA modern online store for clothing, watches, bags and accessories across Pakistan.
- ManzilA property marketplace where AI search, verified listings and a broker workspace work together.
- LeadForgeA seven-agent AI pipeline that turns an industry and a city into a ranked, outreach-ready lead list.
- PayFlowInvoice follow-up that handles the reply — and is built so it cannot email a wrong figure.
- DeskLoopWhatsApp in, work order out — with the SLA clock running from the very first message.
- Vorvexia Code websiteRebuilding a template site into a fast, accessible, search-ready company website.
Discuss your product idea
Tell us about your product or process. We'll share how we'd approach it and what a sensible first version looks like.
Prefer email? vorvexiacode@gmail.com
- 1You tell us what you want to build or improve.
- 2We reply within 24 hours with honest first thoughts.
- 3If it's a fit, we scope a focused first version together.